Job Description:
We are seeking an experienced and dynamic Product Manager to oversee our office day-to-day operations and act as the head of destination management for the locations managed by Wayfind Trip Pvt Ltd. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for the travel industry.
Key Responsibilities:
- Manage and oversee the daily operations of the office, ensuring smooth and efficient workflows.
- Act as the head of destination management, coordinating and overseeing all aspects of travel packages and services offered.
- Develop and implement strategic plans to enhance product offerings and customer satisfaction.
- Collaborate with the marketing and sales teams to create compelling travel packages and promotional strategies.
- Monitor and analyze market trends to identify opportunities for new product development and improvement of existing offerings.
- Establish and maintain relationships with suppliers, vendors, and other key stakeholders.
- Ensure compliance with industry regulations and company policies.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Prepare and manage budgets, forecasts, and financial reports.
- Train, mentor, and supervise staff, fostering a positive and productive work environment.
Preferred Qualifications:
- Master Degree in Management from a Reputed university
- Experience in the travel and tourism industry.
- Knowledge of market research and competitive analysis.
- Familiarity with digital marketing strategies and tools.
